Last Updated: March 26, 2025

Welcome to Puzzle Solver! This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services located at puzzlesolver.io. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

We collect information necessary to provide and improve our puzzle-solving service. The information we collect includes:

• Puzzle Images: When you upload an image of a puzzle, we collect the image file itself. This image is processed to extract the puzzle content.
• Extracted Puzzle Data: We collect the data extracted from the puzzle image by our AI model, which includes the puzzle grid and the list of words (for word searches).
• Usage Data: Like most websites, we automatically collect certain information when you visit, use, or navigate the site. This Usage Data may include information such as yourcomputer's Internet Protocol (IP) address, browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data. This data is used for analytics and service improvement.

How We Use Your Information

We use the information we collect primarily to provide, maintain, and improve our services. Specifically, we use your information to:

• Process the uploaded puzzle image using AI to extract its content.
• Solve the puzzle based on the extracted content.
• Display the puzzle solution to you.
• Monitor the usage of our service for operational and improvement purposes.
• Analyze usage patterns to enhance user experience and develop new features.
• Ensure the security and integrity of our services.
• Respond to your inquiries or feedback sent via our contact channels.

Data Sharing and Disclosure

We value your privacy and limit data sharing. We may share your information in the following circumstances:

• With Service Providers: We share the uploaded puzzle image data (as base64 encoded strings) with Google LLC to utilize their Google Gemini AI model for OCR and puzzle structure extraction. Google's use of this data is governed by their own privacy policies and terms. We may also use other third-party service providers for hosting, analytics, and other operational functions. These providers only have access to the information necessary to perform their tasks and are obligated not to disclose or use it for other purposes.
• For Legal Reasons: We may disclose your information if required by law, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your information may be transferred.

Data Security

We implement reasonable administrative, technical, and physical security measures designed to protect the security of any personal information we process. We use secure connections (HTTPS) for data transmission. However, despite our safeguards and efforts, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. Therefore, we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

Data Retention

We retain the puzzle images and extracted data only for as long as necessary to provide the puzzle-solving service and for a limited period afterward for troubleshooting, analysis, and service improvement. We aim to delete or anonymize this data within [Specify Timeframe, e.g., 30 days] after processing. Usage data collected for analytics may be retained for a longer period in an aggregated or anonymized form.

User Rights

Depending on your jurisdiction, you may have rights regarding your personal information, such as the right to access, correct, or request deletion of your data. As we do not typically store personally identifiable information long-term (beyond temporary processing data and standard web logs), exercising these rights may be limited. However, if you have specific concerns or requests regarding your data, please contact us using the details below.

Cookies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information for site functionality and analytics. You can typically set your browser to remove cookies and to reject cookies. If you choose to remove or reject cookies, this could affect certain features of our service.

Children's Privacy

Our service is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

Contact Us

If you have questions or comments about this policy, you may email us at:
privacy@puzzlesolver.io